Greene tumbled to the ground in tears, heartbroken and seemingly inconsolable. But what happened next was just what Greene needed in that moment. A group of women dropped what they were doing to comfort Greene as she took in the worst news of her entire life. They also helped her find her friend Pam, who worked at Whole Foods.

Greene was taken aback by the kindness of these women who didn’t even know her, and ultimately wrote an open letter on her blog thanking them for supporting a stranger during the saddest experience of her life. Greene’s emotional open letter was then republished on The Mighty, a site that focuses on mental health issues and disabilities, and more than a dozen other news outlets caught wind of her story and decided to cover it as well. Greene’s experience touched so many hearts, she thinks, because it shows that even in the most crushing moments of life, you can have faith in the goodness of other people.

ATTN: had a chance to interview Greene about her incredible experience in Whole Foods, grief, losing a parent to suicide, and how to talk about loss with others. Here is what Greene had to say…

To read the interview in it’s entirety go to ATTN: We Asked This Woman About What It’s Like To Lose A Parent To Suicide